How Can We Help?

Email us at support@ellemadison.co

Our Kits

What’s included in each kit?

Every kit includes all the bricks you need, baseplates, frame and hanging pieces, and a numbered, color-coded step-by-step guide.

Are the bricks real LEGO?

Our bricks are compatible with LEGO® bricks and come in 48 colors. Elle Madison is not affiliated with the LEGO Group and works with its own manufacturer.

Do I build it myself? How long does it take?

You do! That’s the fun part. The guide shows exactly where each brick goes, so no experience is needed. Most kits take 4+ hours, and larger mosaics can take 10+ hours.

How do I display my mosaic?

Everything you need to hang your mosaic is included in the kit. As you build, you’ll connect the baseplates, which become part of the frame. The final steps are sliding the frame edges into place and attaching the two wall hangers to the back. Then just hang it on a nail or screw in your wall.

Custom Photo Kits

How do custom kits work?

Upload your photo, then crop it, choose your size, and make your adjustments. You’ll see a preview of your mosaic before you order. Your kit arrives ready to build.

What kind of photo works best?

Photos with a clear subject, good lighting, and strong contrast work best. Close-up portraits and pets are great choices. If your preview looks pixelated or blurry, try a higher-resolution original.

Will my mosaic look exactly like my photo?

Very close, but not identical. Bricks are limited to 48 colors and square studs, so tiny details and subtle gradients get simplified. That’s part of the charm, and it looks like a photo from a few feet away. The preview shows what you’ll get.

Orders & Returns

How much is shipping, and how long does it take?

All kits ship within 1-3 business days. Shipping costs will depend on your location and the size of your order, and will be automatically calculated at checkout. You’ll receive a tracking number by email as soon as your order ships.

What’s your return policy?

Unopened standard kits can be returned within 30 days of delivery for a refund. Custom kits are made from your personal photo, so they’re final sale, but if something isn’t right, contact us and we’ll make it right.

What if a piece is missing or my kit arrives damaged?

Email us at support@ellemadison.co with your order number and a photo, and we’ll send replacements right away at no charge.

Everything in the box

All the bricks you need, baseplates, frame and hanging pieces, and a numbered, color-coded step-by-step guide.

No experience needed

The guide shows exactly where each brick goes, so anyone can build a mosaic worth hanging on the wall.

Made from your photos

Upload a favorite photo, preview your mosaic before you order, and your custom kit arrives ready to build.